Customer Relations Assistant Customer Service & Call Center - Carroll, OH at Geebo

Customer Relations Assistant

Thompson Concrete Construction Thompson Concrete Construction Carroll, OH Carroll, OH $21.
00 - $27.
50 an hour $21.
00 - $27.
50 an hour 7 days ago 7 days ago 7 days ago Job
Summary:
The Customer Relations Assistant will coordinate accurate time reporting, assist with invoicing and, along with performing a variety of clerical and administrative tasks.
Duties/
Responsibilities:
Follows Mission, Vision, Values Analyzes weekly timesheets for accuracy Communicates with various field employees to correct timesheet discrepancies Reconciles timesheets and inputs data into payroll system Organizes storage of weekly timesheets Schedules and tracks 30-,60, and 90-day reviews for new hires and temporary employees Coorditnates reporting of temporary employee time to various temporary agencies and accounting personnel teammates Reconciles temporary agency invoices with correct timesheets to insure accuracy Updates paid time off (PTO) calendar Drafts correspondence for standard past-due customer accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment Manages I29's and change orders, vendor waivers, time and material invoices Requests NOC's and NOF's Organizes meetings, including scheduling, sending reminders, and organizes catering when necessary Provides high-level administrative support to VP of Construction Performs office tasks including maintaining records, ordering supplies, and performing basic data entry tasks Performs other related duties as assigned Required Skills/Abilities:
Strong knowledge of Microsoft Office Suite Strong organizational skills Detail-Oriented Strong communication and presentation skills Strong discretion and confidentiality qualities Knowledge of AIA contract billing processes, vendor waivers, insurance processes, prevailing wage, and contract verbiage Proficiency in Spanish a plus Education and
Experience:
Valid Driver's License or State ID High School Diploma Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer Must be able to work at a computer Ability to work varying schedules (sometimes including weekends) Mission, Vision, Values:
By honoring God, we will become nationally preferred concrete and excavation provider To entrust and empower our team to create the best experience for clients, communities, and families We will build lasting relationships based on Faith - Walk the path of obedience with a conviction for giving back to our community near and afar.
Safety - Commit to the health and wellbeing of ourselves and those around us through adherence to our safety policies to ensure every team member goes home safely to their families every day.
Integrity - Live a no excuses existence, taking responsibility for our actions while appropriately recognizing others for their contributions.
Quality - Stive for continuous improvement to ensure the highest level of long-lasting craftsmanship.
Teamwork - Recognize the exponential value of many over individual to reach out goals.
Trust - Be loyal to our teammates to the degree they know we are dedicated to having their backs.
Respect - Treat others the way they deserved to be treated, lifting them up in times of need and appreciating their efforts.
Empowerment - Entrust and equip our team members to reach their full leadership potential through mentorship, training, and patience.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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